Our assessment resources contain everything you need to begin assessing your learners.
Our assessment resources include:
- Assessment Pack (Student)
- Trainer Assessment Pack (Marking Guide)
- Mapping for each unit of competency
- Assessment Record Tools
Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
- Industry consultation
- Robust validations
- Assessment of best practice holistic delivery
We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!
| Core units | |
|---|---|
| SIRXCEG001 | Engage the customer |
| SIRXCEG002 | Assist with customer difficulties |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCOM002 | Work effectively in a team |
| SIRXIND001 | Work effectively in a service environment |
| SIRXRSK001 | Identify and respond to security risks |
| SIRXSLS001 | Sell to the retail customer |
| SIRXWHS002 | Contribute to workplace health and safety |
| Elective units | |
| CHCDIV001 | Work with diverse people |
| SIRXCOM003 | Promote team cohesion |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG006 | Provide online customer service |
| SITHFAB002 | Provide responsible service of alcohol |
* We can develop additional elective units that are not listed on request (Please contact us for further information).
Prompt Shipping and professional packaging
We offer a broad range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to pack your goods precisely according to the specifications we offer. Your items will undergo an exhaustive inspection and securely secured prior to being delivered. Everyday we deliver thousands of packages to clients from all over the world. This is a testament to our dedication to being the largest online retailer globally. There are distribution centers as well as warehouses across Europe and the USA.
Note: Orders with more than one item will be assigned a distinct processing time, based on the individual item.
We will carefully examine all items before sending. Most orders are now shipped within 48 hrs. The delivery time will be between 3-7 working days.
Returns
We do not control the inventory in our factory and warehouse. The actual stock levels can fluctuate at any moment. Please be aware that it's possible that your order will become unavailable even after you've placed your order.
Our policy is valid for 30 days. If it's been more 30 days since you bought the item We're sorry to say that we can't offer you a complete exchange or refund.
To be eligible for a refund the product must be unopened and in the same condition as when you received it in. It should also be returned in its original packaging.
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