Self-Study Guide
Self-Study Guide-SHBXCCS003 Greet and prepare clients for salon services CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide
Self-Study Guide
Self-Study Guide
Self-Study Guide-SHBXIND004 Develop skin therapy workplace policies and procedures CAQA Resources
Self-Study Guide
Self-Study Guide-SHBXPSM001 Lead teams in a personal services environment CAQA Resources
Self-Study Guide
Self-Study Guide-SHBXPSM002 Manage treatment services and sales delivery CAQA Resources
Self-Study Guide
Self-Study Guide-SHBXWHS001 Apply safe hygiene, health and work practices CAQA Resources
Self-Study Guide
Self-Study Guide-SHBXWHS003 Apply safe hygiene, health and work practices CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide-SIRCCPM004 Manage pharmacy sales and service delivery CAQA Resources
Self-Study Guide
Self-Study Guide-SIRCCPM005 Manage pharmacy premises, equipment and merchandise CAQA Resources
Self-Study Guide
Self-Study Guide-SIRCCPM006 Develop a pharmacy product and service range CAQA Resources
Self-Study Guide
Self-Study Guide-SIRCDIS002 Deliver medicines to customers outside the pharmacy CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide-SIRRFSA001 Handle Food safety in a retail environment CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide-SIRRMER003 Coordinate visual merchandising activities CAQA Resources
Self-Study Guide
Self-Study Guide-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG001 Engage the customer CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG003 Build customer relationships and loyalty CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG005 Maintain business to business relationships CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG007 Develop online customer service standards CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide-SIRXCHA002 Lead the change process CAQA Resources
Self-Study Guide
Self-Study Guide
Self-Study Guide-SIRXCOM003 Promote team cohesion CAQA Resources